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About the Insight Lab:

Take the guesswork out of transforming performance management. Learn from the pioneers shaping the future.

The number of organizations making significant changes continues to grow. Immerse yourself in the latest industry research and learn directly from leading minds who are revolutionizing the field.

Develop a fresh perspective and a research-driven strategy for your organization.

About the Sessions:

Take the Bias out of Performance ManagementHeidi Grant (NLI), Kevin Delaney (Linkedin), Christie Zeigler (Providence Health), Mary Slaughter (North Highland Consulting)

Every manager views an employee’s performance through the lens of his or her own bias. That bias impacts the validity and effectiveness of performance feedback and appraisals. Discover the SEEDS® model of bias and learn from cutting edge interventions that take the bias out of the PM process.

Call for Case StudiesDavid Rock & Heidi Grant (NLI)

“Open mic” session to give participants the opportunity to share useful case studies on any topic related to their journey to transform PM.

Compensation Without RatingsJosh Davis (NLI), Ashley Willms (NLI), Ted Slaughter (Autodesk), Chris Mason (Patagonia), Mirco Gros (Ring Central)

Compensation continues to receive a low score on engagement surveys and remains the focus of constant challenge. As performance management, transparency expectations, and career expectations shift, organizations need to rethink their compensation strategies. Explore new approaches to compensation that address today’s complex world and changing expectations.

The Future of PM: From AI to Predictive AnalyticsBeth Jones (NLI), Abbas Golestani (IBM), Evan Wittenberg (Box), Mike Pino (Cognizant)

Recent advances in AI open up new opportunities. Many organizations aim to use predictive analytics in lieu of the traditional descriptive data to make better people decisions. Learn about the exciting future of performance improvement through the use of AI and predictive analytics.

Closing RemarksDavid Rock (NLI)

Audio recording from NeuroLeadership’s 2017 Performance Management Insight Lab in Santa Clara, California, June 2017. 

Discover the research shaping the future of performance management. Explore organizational trends, legal myths, and how to handle total rewards in the new world of PM.

NeuroLeadership Institute has been extensively researching how Fortune 500 organizations transform performance management. Join us to unpack key insights and case study data from our findings:

NLI’s Dr. Josh Davis and Ashley Willms will lead this conversation, examine the research, and discuss how it is impacting the market. Special guest Jonathan Levy (Director of Learning & Development, Autodesk) will join us to lend a practitioner’s perspective around the legal myths associated with transforming PM.

Despite noise in the marketplace, dozens of large organizations have found success removing ratings. Cigna recently took a measured and thoughtful approach to transforming performance management. Instead of ratings, the leading healthcare firm emphasized changing mindsets and improving the frequency and quality of conversations.

Join Beth Jones (Senior Consultant, NeuroLeadership Institute) and Karen Kocher (Chief Learning Officer, Cigna) as they share the Fortune 100 company’s complete story. Dig into Cigna’s business case for change, learn why they chose the CONNECT solution to drive their transformation, and examine the impact the global initiative had with managers and employees. Karen will provide detailed numbers at various stages of the roll out and discuss how Cigna’s results compare to the market chatter on removing ratings.

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Is PM Transformation Worth It? from the 2016 NeuroLeadership Summit: Rethink the Organization

Hear directly from senior HR practitioners at top organizations about their journeys to transform performance management. Learn how these companies leveraged neuroscience to create more efficient and effective performance management practices. Explore why some choose to remove performance ratings and the success they’ve had as a result. Presenters will share their company’s case study data, key insights from the new process, and what they found surprising during their transformations.

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With global markets, work cultures, and technology evolving in unprecedented ways, HR and business professionals have been taking a hard look at performance management (PM) to better support individual and organizational performance. In today’s organizations, work priorities change frequently, and employees often work in cross-functional teams without direct oversight from their managers.


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Discover why Equinix removed ratings in 2015 and how they’ve successfully managed performance since.

With more organizations considering changes of their own, many are looking to companies well into the process for insight.

Join Mirco Gros and Beth Jones as they share the story of Equinix’s performance journey. Dig into the technology firm’s before and after, complete with internal research and case study data. Learn how they’ve been able to improve employee/manager interactions, lift performance and engagement, and thrive in a ratings-less environment.

Despite some noise in the marketplace, dozens of large organizations are finding the transition to performance management without ratings well worth the investment.

Discover applicable insights from our second year researching companies who have re-engineered performance management and removed ratings. Learn about measurable business results from companies who are in year two and beyond.

Unpack what the institute has learned from closely studying the data with 27 large companies in 2+ years of removing ratings. Explore their journeys, successes, challenges, and surprises as a result of this worth-while transformation.

Discover why Adobe removed ratings and how they’ve successfully managed performance and compensation since.

With more organizations considering changes of their own, many are looking to companies years into the process for insight.

Join Angela Arvizu Szymusiak (Adobe) and Dr. David Rock (NeuroLeadership Institute) as they share the story of Adobe’s performance management transformation. Dig into the software firm’s before and after, complete with internal research and case study data. Angela shares how they’ve been able to drive employee engagement and performance, manage compensation, and thrive in a ratings-less environment.

Discover how Booz Allen Hamilton leveraged a scalable learning solution to improve the quality of managerial conversations and bolster their performance management transformation.

Join Suzette Mitchell, Libby Barker (Booz Allen Hamilton), and Dr. David Rock (NeuroLeadership Institute) as they share the story of Booz Allen’s performance journey. Participants will dig into the consultancy firm’s before and after and explore how they leveraged CONNECT, a scalable learning solution from NeuroLeadership Institute, to drive quality conversations between managers and employees, lift performance & engagement, and thrive in a ratings-less environment.

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More high-profile companies are considering or making changes to their performance management process. What are the latest trends telling us about the future of this space?

Join Dr. David Rock (Director, NeuroLeadership Institute) and Dr. Brian Kropp (Managing Director, CEB) as they discuss the latest research, hard data from companies, and what the future holds for performance management.

David and Brian will provide their perspectives on the performance ratings debate, explore what the latest studies are telling us, and unpack what we are learning from organizations 2-4 years into the process.

Join us for a robust conversation that aims to separate the signal from the noise.