Vancity Talks the Talk (and Walks the Walk) with Unconscious Bias

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Nobody makes decisions in a vacuum. Our brains are constantly taking mental shortcuts — for better or worse — to help us choose between options.These shortcuts are known as biases.

One organization that knows the power they wield is Vancity, Canada’s largest community credit union. Through its work with NLI, Vancity has developed a language for identifying bias and calling it out to reduce its effects.

In an upcoming webinar, Petra Kuret (Vancity), John Horn (Vancity), and Khalil Smith (NLI) will discuss the science of unconscious bias and explore how NLI’s DECIDE™ solution helped 90% of Vancity participants feel prepared to start labeling bias day to day.

Attendees will come to see how bias is not a “dirty” word, rather a normal part of being human. The question for leaders is, what steps are you taking to mitigate bias in your organization?