Become a member to access this content or log in now. Performance is continuing to shift from a focus on compliance and ratings, to a more nuanced effort to enable better conversations. After three years of closely tracking this trend, we will share our results and insights. We will also take a closer look at the topic of feedback: what science tells us we might have wrong and how to get it right. Join us to hear about exciting new research on feedback as well as case studies of firms working to create a culture of feedback.