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Perspective Taking – The Neuroscience of Better Workplace Relationships

By Robyn Catagnus and David Rock

In this paper, we explain why organizations should offer leaders and employees more support for perspective taking. Three steps can help develop the right habits: 1) Remind people of the value of others' point of view; 2) talk openly about the differences among people's attitudes and beliefs; and 3) seek the necessary information to better understand others' perspectives. Organizations can help individuals, leaders, and organizations consciously improve this important skill.

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