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Asked For VS. Unasked For Feedback: An Experimental Study

An experimental study

By Tessa V West, Katherine Thorson, Heidi Grant, and David Rock

This paper describes an empirical study conducted to determine how asked-for and unasked-for feedback affect physiological and psychological metrics. People were either asked for feedback or were given unsolicited feedback. Researchers measured both the feedback giver’s and receiver’s positive behaviors, heart rate, and self-reported anxiety. The findings indicated that asking for feedback resulted in less physiological and psychological expressions of anxiety for both the receiver and the giver of feedback.

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