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Performance Report panel session from the 2015 NeuroLeadership Summit: Accelerate Leadership.

This session summarizes deep research and explores the past year (2015) of performance management trends, surprises, and shares strategies that have worked for companies like Juniper Networks, Microsoft, Gap, Cargill, and many others. This session explores the lessons and trends from the experience of 50 pioneers.

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boston_dot_comIf you hate your annual performance review, you’re in luck.

Though most companies have yet to kill off the annual evaluations, a growing number of organizations are moving away from the practice, and with good reason, as a new study from The NeuroLeadership Institute found widespread benefits among companies that abandoned them.

Read the full article and interview with Dr. David Rock here.

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wsj

Big companies are starting to rethink how they do performance reviews. And that might do a lot to help their employees’ mental health. In recent years, giants like Microsoft Corp. and Eli Lilly & Co. have dropped the standard model of performance reviews where an employee meets with a manager once a year and gets a grade. They’re moving toward setups where bosses and workers have frequent, low-pressure conversations about performance and expectations, and they’re ditching grades in favor of more nuanced ways to judge performance. A deep effect Companies have been debating and tinkering with performance reviews for a long time. Now, though, there’s science to back up the changes they’re making. In a 2014 paper in the journal Strategy + Business, David Rock, Josh Davis and Beth Jones, all researchers at the Neuroleadership Institute, concluded that the very act of giving employees a rating jolts them into a “fight or flight” scenario—”the same type of ‘brain hijack’ that occurs when there is an imminent physical threat like a confrontation…”

Read more…

Discover why Cigna removed ratings and learn how they’re transforming performance management. When leaders dig into our Kill Your Performance Ratings research, many are eager to learn what a post-ratings workplace looks like. What steps do large organizations take and what are they doing in place of ratings to create a more engaging and rewarding work environment? Beth Jones (Senior Consultant, NeuroLeadership Institute) and Karen Kocher (Chief Learning Officer, Cigna) will share the Fortune 100 company’s story in this webinar. Participants will dig into Cigna’s business case for change, learn about their progress, lessons learned along the way, and examine the path forward for the global health insurance company.

Discover why Eli Lilly removed ratings and take a deep dive into how they transformed their performance management system for the better. When leaders dig into our Kill Your Performance Ratings research, many are eager to learn what a post-ratings workplace looks like. What steps do large organizations take and what are they doing in place of ratings to create a more engaging and rewarding work environment? Dr. David Rock (Director, NeuroLeadership Institute) and Mark Ferrara (VP of Talent Management, Eli Lilly & Company) will share the Fortune 100 pharmaceutical company’s story in this complimentary webinar. Participants will dig into Eli Lily’s performance before and after, complete with internal research and case study data.

hbr-pmgblog

You work hard all year. Your projects go well. Your company makes bank. Yet at the end of it all you have a stilted, scripted conversation with your boss, in which you learn you’re a “3” because you “met expectations.”

This, despite all your manager’s happy talk during the year. So goes the perpetually weird ritual known as the “annual review” that rates and ranks workers across a company.

The good news: Companies are starting to get just how ineffective the practice is when it comes to spurring better performance, retaining talent and boosting morale.

Read more…

hbr-pmgblog

A few years ago, I noticed around half a dozen courageous companies beginning experiments to remove ratings from their performance management systems.

Companies such as Juniper and Adobe stopped giving people a one-to-five rating or evaluating employees on a “performance curve,” also known as the “forced ranking” approach.

They were still differentiating performance in various ways, and still using a pay-for-performance approach, just not through a simple rating system. By early 2015, around 30 large companies, representing over 1.5 million employees, were following a similar path. No longer defining performance by a single number, these companies were emphasizing ongoing, quality conversations between managers and their teams.

At the NeuroLeadership Institute, we’ve been studying this trend closely since 2011. Our interest in the topic was piqued when clients started to tell us how our research on motivation and the brain was explaining why standard performance reviews were failing.

Read more…


Traditional employee performance evaluations, like numbers-based rankings and ratings, simply do not work. In fact, they are de-motivating and fundamentally out of step with the way the human brain learns, develops, and socially interacts.

Join Dr. David Rock, Director of the NeuroLeadership Institute, for a complimentary webinar that examines the latest neuroscience research and case study data around performance ratings. Participants will explore why ratings are so ineffective and discover research-driven ways organizations can manage performance better.


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